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Assisted living residence located in the heart of Richmond, Ottawa

What we offer

Care Services

Residential, nursing, dementia, respite, convalescence and end-of-life care, plus healthcare staffing for partner facilities.

Residential Support

Residential Support

Support with day-to-day activities such as showering, dressing, meals and routine medication.

We provide a comfortable, home-like living environment for adults who require assistance with daily living. Residents receive individualized support while being encouraged to maintain their independence, make choices, and participate meaningfully in their community.

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Family and Care-Team Collaboration

Family and Care-Team Collaboration

We maintained regular and meaningful communication with our residents.

We believe families and support networks are important partners in care. With the resident’s consent, we maintain regular communication with families, case managers, healthcare professionals, and other members of the care team.

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24-Hour Support and Supervision

24-Hour Support and Supervision

Specialist care that reduces the impact of dementia while keeping comfort and routine intact.

Support is available around the clock to promote each resident’s safety, comfort, and overall well-being. The level of assistance provided is based on the individual’s care plan and personal support requirements.

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Respite Care

Respite Care

Short stays for people who need a break from their routine, or a gentle introduction to care home life.

Our short-term respite service provides individuals with a safe and supportive place to stay while giving families and caregivers time to rest, attend to personal responsibilities, or take a well-deserved break. Respite stays may be arranged for overnight, weekend, or extended periods, depending on availability and the individual’s assessed needs.

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Personal Care Assistance

Personal Care Assistance

Recovery support after a hospital stay, with the goal of getting strength and confidence back.

Our trained staff can provide respectful assistance with activities of daily living, including: * Bathing, grooming, and personal hygiene * Dressing and clothing selection * Toileting and continence care * Mobility, positioning, and transfers * Eating and mealtime assistance * Morning and bedtime routines Personal care is always provided with dignity, privacy and respect.

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Medication Reminders and Support

Medication Reminders and Support

Maintaining a consistent medication routine can be an important part of everyday well-being.

At Arise Health Supportive Living in Richmond, Ottawa, we provide medication reminders and support based on each resident's individual needs and care arrangements. Our role is focused on providing appropriate reminders and support within the scope of the services available at our supportive living home. We work with residents and families to understand established routines and help promote consistency.

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Community Participation

Community Participation

Qualified, compassionate healthcare professionals placed with facilities across the care ecosystem.

We support residents in remaining active and connected to their community. Activities may include: * Recreational and social outings * Community events * Shopping and personal errands * Faith-based activities * Educational or employment programs * Medical and personal appointments * Visits with family and friends Activities are planned according to each resident’s interests, abilities, and personal goals.

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Meal Preparation and Nutrition

Meal Preparation and Nutrition

Nutrient-rich meals prepared on site, adapted to changing tastes and dietary needs.

Residents receive nutritious meals and snacks in a welcoming, family-style environment. Whenever possible, meals are planned according to individual preferences, cultural backgrounds, dietary requirements, and health-related needs. Residents are also encouraged to participate in meal planning and preparation according to their interests and abilities.

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Life-Skills Development

Life-Skills Development

A daily programme that keeps residents connected to each other and to the neighbourhood.

We help residents strengthen the skills needed for greater independence and confidence. Support may include: * Meal planning and basic cooking * Laundry and household tasks * Personal organization * Money-management skills * Shopping and community errands * Appointment preparation * Building healthy daily routines

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Companionship and Social Activities

Companionship and Social Activities

We give opportunities to our residents to partake in meaningful activities to support their mental wellbeing

Meaningful human connection is an important part of a fulfilling life. At Arise Health Supportive Living in Richmond, Ottawa, companionship and social activities are an important part of creating a welcoming and connected home environment. Moving into a supportive living environment does not mean giving up social connection or personal interests. We encourage residents to participate in appropriate activities, conversations, and social opportunities that match their interests and abilities. Companionship can be as simple as having someone to talk with, sharing a meal, participating in an activity, or spending time together. These everyday interactions can help create a stronger sense of belonging.

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Behavioural and Emotional Support

Behavioural and Emotional Support

We give emotional support to our residents in a very respectful manners

Our staff use calm, respectful and person-centred approaches to help residents manage emotions, routines and challenging situations. We focus on understanding the individual, identifying triggers, promoting positive coping strategies, and maintaining a supportive environment.

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Health and Wellness Monitoring

Health and Wellness Monitoring

We pay premium attention to changes that our residents may experience over time.

With nursing leadership and experienced support staff, we pay close attention to changes in each resident’s physical and emotional well-being. Concerns are documented and communicated promptly to the appropriate family members, caregivers, and healthcare professionals.

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Individualized Support Planning

Individualized Support Planning

All our residents undergo proper assessment before admission.

Every individual is unique. Before admission, we complete an assessment to understand the person’s needs, routines, strengths, preferences, risks, and goals. An individualized support plan is then developed and reviewed as needs change.

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Adult supportive living

Adult supportive living

A safe, welcoming home environment with personalized support tailored to each resident's daily needs.

Adult supportive living provides a comfortable and welcoming home environment for adults who need assistance with everyday activities while maintaining as much independence as possible. At Arise Health Supportive Living in Richmond, Ottawa, we provide personalized support in a small, home-like setting designed to promote safety, dignity, companionship, and independence. Our six-bedroom supportive living home is designed for adults who may benefit from additional assistance with daily routines but still want to participate actively in their own lives. We recognize that every person has different needs, abilities, preferences, and routines. Our approach therefore focuses on individualized support rather than a one-size-fits-all model. Residents receive assistance with everyday activities such as personal care, meals, mobility, medication routines, housekeeping, appointments, and social activities. Our goal is not to take over tasks that residents can safely manage themselves. Instead, we provide the appropriate level of support while encouraging residents to remain involved in their daily decisions and routines.

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Assistance With Activities of Daily Living

Assistance With Activities of Daily Living

Practical assistance with bathing, dressing, grooming, toileting, eating, and other everyday activities.

Activities of daily living are the everyday tasks people perform to care for themselves and maintain their routines. For some adults, completing these activities independently can become challenging. At Arise Health Supportive Living in Richmond, Ottawa, we provide respectful assistance with activities of daily living while encouraging residents to maintain their independence whenever possible. Our support can include assistance with everyday personal routines such as bathing, dressing, grooming, toileting, eating, and other daily activities. The level of assistance provided depends on each individual's needs and abilities. We understand that accepting help with personal routines can sometimes feel difficult. That is why our approach emphasizes dignity, privacy, patience, and respect. Our goal is to provide assistance without unnecessarily taking away a resident's independence.

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Short-Term and Overnight Respite Care

Short-Term and Overnight Respite Care

Reliable respite care that gives families and caregivers peace of mind while providing residents with a comfortable place to stay.

Caring for a loved one can be rewarding, but it can also be demanding. Family members and caregivers sometimes need time to rest, attend to personal responsibilities, travel, or simply take a break from their caregiving responsibilities. Arise Health Supportive Living in Richmond, Ottawa provides short-term and overnight respite care in a comfortable, welcoming home environment. Respite care provides temporary supportive living for adults who need assistance while their usual caregiver takes a break. Depending on individual needs and availability, respite support may include overnight stays and assistance with everyday activities. Our goal is to provide residents with a comfortable experience while giving families and caregivers greater peace of mind. We understand that introducing a loved one to a temporary care environment can feel like a significant decision. For this reason, we focus on creating a welcoming atmosphere where residents can feel comfortable and supported.

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Mobility and Transfer Assistance

Mobility and Transfer Assistance

Safe mobility is an important part of maintaining independence and participating in everyday life.

At Arise Health Supportive Living in Richmond, Ottawa, we provide appropriate mobility and transfer assistance to residents who need additional support with everyday movement. Mobility support may include assistance with walking, moving between areas of the home, positioning, and transfers between appropriate surfaces. The level of support depends on each resident's individual abilities and needs. We understand that mobility challenges can affect many parts of daily life. A person who has difficulty moving around may become less likely to participate in meals, social activities, appointments, or other activities they enjoy. Appropriate support can help residents remain engaged in their routines.

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Appointment and Community Support

Appointment and Community Support

Staying connected to appointments, errands, and community activities can be an important part of maintaining independence.

At Arise Health Supportive Living in Richmond, Ottawa, we provide appropriate appointment and community support to help residents remain connected to their routines and communities. For some adults, attending appointments or community activities can become challenging because of mobility limitations, scheduling difficulties, or the need for additional support. Our team can provide appropriate assistance based on each resident's individual needs and care arrangements. Appointment support may involve helping residents prepare for appointments, remembering scheduled appointments, organizing relevant information, and providing appropriate support with attendance where available and appropriate.

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Light Housekeeping and Laundry

Light Housekeeping and Laundry

A clean, comfortable living environment can contribute significantly to everyday comfort and well-being.

At Arise Health Supportive Living in Richmond, Ottawa, we provide light housekeeping and laundry support as part of our comprehensive supportive living services. Some adults may find household tasks increasingly difficult due to mobility limitations, reduced energy, or other everyday challenges. Our light housekeeping support helps residents maintain a comfortable living environment while allowing them to focus on activities they enjoy. Support may include appropriate everyday tasks such as light cleaning, tidying, laundry, and maintaining an organized living space. The specific level of assistance depends on the resident's needs and the services included in their support plan. We believe residents should remain involved in their environment whenever they are able and interested. Simple tasks can provide a sense of participation and independence. Our team can provide assistance where residents need it while encouraging appropriate involvement.

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Individualized Care Planning

Individualized Care Planning

Every person is different. Their routines, abilities, preferences, goals, support needs, and personal circumstances can vary significantly.

At Arise Health Supportive Living in Richmond, Ottawa, individualized care planning helps us understand each resident as a unique individual and provide support that reflects their needs. An individualized care plan provides a structured way to understand the type and level of support a resident may require. Rather than applying the same approach to everyone, we consider the resident's daily routines, personal preferences, abilities, and areas where additional assistance may be beneficial. Care planning may address areas such as personal care, activities of daily living, meals, mobility, medication reminders, appointments, companionship, housekeeping, laundry, and social activities. Family members and caregivers can provide valuable information during the planning process. They often know a resident's preferences, routines, interests, and history particularly well. Where appropriate, we encourage communication with families and relevant support professionals. Individualized planning can also help establish consistent routines. Residents may have preferred times for meals, personal care, activities, rest, or social interaction. Understanding these preferences helps create a more comfortable living experience.

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Support for Families and Caregivers

Support for Families and Caregivers

Supporting a loved one is a meaningful responsibility, but caregiving can also place significant demands on families.

At Arise Health Supportive Living in Richmond, Ottawa, we provide supportive living services that can complement family caregiving and give families additional peace of mind. Families often want to remain closely involved in their loved one's life while recognizing that they may not be able to provide every type of support every day. Our supportive living environment provides assistance with appropriate daily activities while families can continue to maintain meaningful relationships with their loved ones. We understand that every family situation is different. Some families may need ongoing supportive living arrangements, while others may be looking for short-term or overnight respite care. Our services are designed to provide flexible support based on individual circumstances and availability. Families can remain an important part of the resident's support network. We value communication and encourage appropriate involvement so families can stay informed about their loved one's routines, preferences, and general supportive living experience.

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Getting started

Not sure what level of care you need?

No two families arrive with the same situation, so we do not start with a package. We start with a conversation.

Start an inquiry
  1. Tell us about your loved one

    Fill in the inquiry form with a few details about the care needed. It takes two minutes and there is no obligation.

  2. Book an assessment

    Call (613) 501-0315 and we will arrange an assessment at a time that suits you, either at the residence or at home.

  3. Receive a written care plan

    You leave the assessment with an itemised plan covering the support required, who provides it and what it costs. No waiting, no surprises.

Have a question? We are here to help.

Getting in touch is simple. Call (613) 501-0315 to talk through residential care, nursing care, respite stays and everything else we offer. Our team can walk you through the options, the costs and what happens next.